Link work instructions

Do your staff ever read the work instructions and procedures you created to make sure they use your business systems the way you want them to?

(And if they do, how long does it take them to find the right document?)

Do you recognize any one of these problems?

You have work instructions for your business systems that nobody reads because they are hidden somewhere on a shelf or on the Intranet.
There is this one employee, the so-called key-user, who knows everything about your business systems, and this is the person everybody constantly plagues with how-to questions.
You sent all your employees to this highly expensive training, but a year has passed and no one seems to remember anything.
Two years have passed since your ERP system was implemented and only a few of your staff members really know how to use the system. The rest has only a vague idea.
The management reports you extract from your business systems look ok, but you cannot tell for sure whether the data they are based on is correct. In fact you suspect they are faulty, because you cannot depend on your staff to not to make errors.

Now you can solve these problems for once and for all, for now there is KnowHow.

KnowHow enables you to very quickly and easily develop an environment in which your staff can retrieve the exact work instruction they need at just one mouse click. This is because KnowHow allows you to link a specific work instruction directly in context to a specific window in any software application. The result is that the end user can, without leaving the application, retrieve the right document at just one click. Things could not be simpler or more effective!

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