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Do your staff ever read the work instructions and procedures you created to make sure they use your business systems the way you want them to?

(And if they do, how long does it take them to find the right document?)

Do you recognize any one of these situations?

• You have work instructions for your business systems that nobody reads because they are hidden somewhere in a manual on a shelf or on the Intranet.
• When the system was implemented you assigned a number of key-users who knew everything about the application, but these persons have left the company or they have moved on to other jobs.
• Two years have passed since your ERP system was implemented and only a few of your staff members really know how to use the system. The rest only has a vague idea.
• The management reports you extract from your business systems look ok, but you cannot tell for sure whether the data they are based on is correct. In fact you suspect it is faulty, because you cannot depend on your staff to not to make errors.

Now you can solve all these problems for once and for all, for now there is LinKit!.

Users of your business systems never need to search for their work instructions again. Because with LinKit! you can now connect this documentation directly to the application window it relates to. The result is that the right instruction for a specific transaction becomes available to the enduser at the touch of a button.

It is not important which authoring tool you use to create your work instructions. LinKit! can handle any format, ranging from Winhelp and CHM to HTML and XML format. If you have your documentation available in any one of these formats, linking your work instructions to your applications can be done easily and quickly with LinKit!. You do not need any training. If you know how to ‘drag and drop’ you can use LinKit! in no time.